Terms and conditions
Buy a green roof operate as green roof suppliers throughout the UK. Please find below details about our delivery.
Sedum can be delivered anywhere in the UK.
Orders will be delivered by a third party specialist pallet way company.
All deliveries are fully insured up until the point of delivery.
The standard cost of delivery is £100 per pallet for the majority of England, Scotland and Wales.
On placing an order a confirmation email will be sent instantly, confirming approximate date of delivery.
We will aim to dispatch all orders within 7 working days of receiving your order.
For more information on our trading terms please visit our TERMS AND CONDITIONS
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
This policy was last modified on 11.09.2014
Terms and Conditions
This agreement applies as between you, the User of this Web Site and Buy a green roof, the owner of this Web Site. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these Terms and Conditions, you should stop using the Web Site immediately.
No part of this Web Site is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.
- Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
“Account” means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Web Site;
“Carrier” means any third party responsible for transporting purchased Goods from our Premises to customers;
“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
“Goods” means any products that Buy a green roof advertises and / or makes available for sale through this Web Site;
“Buy a green roof” means Buy a green roof, Unit 3, Rays farm barns, Ingatestone, Essex, CM49EH. ;
“Service” means collectively any online facilities, tools, services or information that Buy a green roof makes available through the Web Site either now or in the future;
“Payment Information” means any details required for the purchase of Goods from this Web Site. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
“Purchase Information” means collectively any orders, invoices, dispatch notes, receipts or similar that may be in hard copy or electronic form;
“Premises” Means our place(s) of business located at Unit 3, Rays Farm Barns, Ingatestone, Essex,CM4 9EH.
“System” means any online communications infrastructure that Buy a green roof makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users” means any third party that accesses the Web Site and is not employed by Buy a green roof and acting in the course of their employment; and
“Web Site” means the website that you are currently using (www.Buyagreenroof.co.uk) 2. Age Restrictions
Persons under the age of 18 should use this Web Site only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
- Business Customers
These Terms and Conditions also apply to customers buying Goods in the course of business.
- International Customers
If Goods are being ordered from outside Buy a green roof country of residence, import duties and taxes may be incurred once your Goods reach their destination. Buy a green roof is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and Buy a green roof cannot guarantee that the packaging of your Goods will be free of signs of tampering.
- Intellectual Property
5.1Subject to the exceptions in Clause 6 of these Terms and Conditions, all Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Buy a green roof, our affiliates or other relevant third parties. By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
5.2Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by Buy a green roof.
- Third Party Intellectual Property
6.1Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
6.2Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Web Site or unless given express written permission to do so by the relevant manufacturer or supplier
- Fair Use of Intellectual Property
Material from the Web Site may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply
- Links to Other Web Sites
This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Buy a green roof or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.
- Links to this Web Site
Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site www. Buyagreenroof.co.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Buy a green roof. To find out more please contact us by email at info@Buyagreenroof.co.uk 10. Use of Communications Facilities
10.1When using the enquiry form or any other System on the Web Site you should do so in accordance with the following rules:
10.1.1You must not use obscene or vulgar language;
10.1.2You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
10.1.3You must not submit Content that is intended to promote or incite violence;
10.1.4It is advised that submissions are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages;
10.1.6You must not impersonate other people, particularly employees and representatives of Buy a green roof or our affiliates; and
10.1.7You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
10.2You acknowledge that Buy a green roof reserves the right to monitor any and all communications made to us or using our System.
11.1In order to purchase Goods on this Web Site and to use the forms / shopping cart facilities you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Web Site as we may not require payment information until you wish to make a purchase. By continuing to use this Web Site you represent and warrant that:
11.1.1all information you submit is accurate and truthful;
11.1.2you have permission to submit Payment Information where permission may be required; and
11.1.3you will keep this information accurate and up-to-date.
Your creation of an Account is further affirmation of your representation and warranty.
11.2It is recommended that you do not share your Account details, particularly your username and password. Buy a green roof accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
11.3If you have reason to believe that your Account details have been obtained by another without consent, you should contact Buy a green roof immediately to suspend your Account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, Buy a green roof accepts no liability or responsibility and you should make contact with the Carrier detailed in the Purchase Information.
11.4When choosing your username you are required to adhere to the terms set out above in Clause 10. Any failure to do so could result in the suspension and/or deletion of your Account.
- Termination and Cancellation
12.1Either Buy a green roof or you may terminate your Account. If Buy a green roof terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
12.2If Buy a green roof terminates your Account, any current or pending purchases on your Account will be cancelled and will not be dispatched.
12.3 Buy a green roof reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.
12.4If purchases are cancelled for any reason prior to dispatch you will be refunded any monies paid in relation to those purchases.
12.5If you terminate your Account any non-dispatched purchases will be cancelled and you will be refunded any monies paid in relation to those purchases.
13.Goods, Pricing and Availability
13.1Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from Buy a green roof correspond to the actual Goods, Buy a green roof is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods altogether. Please refer to Clause 15.1 for incorrect Goods.
13.2Where appropriate, you may be required to select the required [size] [model] [colour] [number] [other features] of the Goods that you are purchasing.
13.3 Buy a green roof does not represent or warrant that such Goods will be available. Stock indications are not provided on the Web Site .
13.4All pricing information on the Web Site is correct at the time of going online. Buy a green roof reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated every.
13.5In the event that prices are changed during the period between an order being placed for Goods and Buy a green roof processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price;
13.6All prices on the Web Site do not include VAT. Buy a green roof VAT number is 458069224.
14.1 Buy a green roof will notify you by way of email when your goods are to be dispatched to you. The message will contain details of estimated delivery times in addition to any reasons for a delay in the delivery of the Goods purchased by you.
14.2If Buy a green roof receives no communication from you, within 10 days of delivery, regarding any problems with the Goods, you are deemed to have received the Goods in full working order and with no problems.
- Returns Policy
Buy a green roof aims to always provide high quality Goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.
15.1If you receive Goods which do not match those that you ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, you should contact us within 10 days to arrange collection and return. Buy a green roof is responsible for paying shipment costs. You will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the Goods. Refunds and replacements will be issued upon our receipt of the returned Goods.
15.2If any Goods you have purchased have faults when they are delivered to you, you should contact Buy a green roof within 28 days to arrange collection and return. Buy a green roof is responsible for paying shipment costs. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.
15.3If any Goods develop faults within their warranty period, you are entitled to a repair or replacement under the terms of that warranty.
15.4If Goods are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. In any event, you should report such damage to Buy a green roof within 10 days and arrange collection and return. Buy a green roof is responsible for paying shipment costs. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.
15.5You have a statutory right to a “cooling off” period. This period begins once your order is complete and ends 7 days after the Goods have been delivered. If you change your mind about the goods within this period, please return them to Buy a green roof within 7 days of receipt. Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of Buy a green roof. You are responsible for paying shipment costs if Goods are returned for this reason.
15.6If you wish to return Goods to Buy a green roof for any of the above reasons, please contact us using the details on our contact page to make the appropriate arrangements.
15.7 Buy a green roof reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
15.7.1Any use or enjoyment that you may have already had out of the Goods;
15.7.2Any characteristics of the Goods which may cause them to deteriorate or expire rapidly;
15.7.3The fact that the Goods consist of audio or video recordings or computer software and that the packaging has been opened;
15.7.4Any discounts that may have formed part of the purchase price of the Goods to reflect any lack of quality made known to the Customer at the time of purchase.
Such discretion to be exercised only within the confines of the law.
17.1 Buy a green roof makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.
17.2No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.
17.3No part of this Web Site is intended to constitute a contractual offer capable of acceptance.
- Changes to the Service and these Terms and Conditions
Buy a green roof reserves the right to change the Web Site, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Web Site following the changes. If Buy a green roof is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
- Availability of the Web Site
The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Buy a green roof accepts no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
- Limitation of Liability
20.1To the maximum extent permitted by law, Buy a green roof accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.
20.2Nothing in these Terms and Conditions excludes or restricts Buy a green roof liability for death or personal injury resulting from any negligence or fraud on the part of Buy a green roof
20.3Nothing in these Terms and Conditions excludes or restricts Buy a green roof liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Web Site.
20.4Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
- No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
- Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
All notices / communications shall be given to us either by post to our Premises (see address above) or by email to info@ Buyagreenroof.co.uk Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
- Law and Jurisdiction
These terms and conditions and the relationship between you and Buy a green roof shall be governed by and construed in accordance with the Law of England and Wales and Buy a green roof and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.